Privacy Policy

Privacy Policy & Refund Policy

FANOMIK welcomes you as a specialized platform in AI and digital automation services. We are committed to protecting user privacy and maintaining the confidentiality of all collected information.

Privacy Policy – FANOMIK

Last Updated: 09-2026

FANOMIK welcomes you as a specialized platform in AI and digital automation services. We are committed to protecting user privacy and maintaining the confidentiality of all collected information.

By using the platform, you agree to this Privacy Policy and all terms related to FANOMIK services.

1. Information We Collect

A) Information Provided by Users

  • Full Name

    We collect your full name to officially identify you, personalize your platform experience, and correctly issue invoices and legal documents. We commit to never sharing or displaying your name publicly without your explicit consent.

  • Email Address

    Your email is used to create and verify your account, send critical notifications regarding AI Agent activities, deliver service updates, and assist with password recovery. We enforce a strict anti-spam policy and will never sell or share your email with third-party marketers.

  • Phone Number

    We use your phone number to secure your account via Two-Factor Authentication (2FA) and to provide immediate support for critical issues or urgent service alerts. We guarantee your number will never be used for unsolicited advertising or sales calls.

  • Account Information

    This includes your username, system preferences, settings, and API keys. All passwords and sensitive keys are stored using advanced encryption standards (Encrypted at Rest & in Transit); even our internal team cannot view your plain-text passwords.

  • Messages and requests sent through the platform

    This includes prompts and instructions sent to your AI Agents. All interaction history is kept strictly confidential and used solely to execute your requested tasks. Your inputs and prompts are never used to train public AI models or shared with third parties.

  • Files or data required to perform the service

    Includes documents or datasets uploaded for AI Agent processing. This data remains your exclusive property and is stored in isolated, high-security cloud environments. You retain the right to permanently delete these files from our servers at any time.

B) Technical Information

  • IP Address

    We log your IP address to protect your account against unauthorized access attempts and to determine your approximate location to optimize connection speeds, preferred language, and currency settings. IP addresses are never linked to your personal identity except for security and fraud-prevention purposes.

  • Device and Browser Type

    We collect details about your device model and browser version to ensure our platform and AI Agent interfaces render seamlessly on your hardware, allowing us to continuously optimize responsiveness and user experience.

  • Operating System

    We identify your operating system (e.g., Windows, macOS, Android, iOS) to maintain software compatibility, ensure smooth integration with platform tools, and quickly diagnose system-specific technical issues.

  • Pages visited within the website

    We analyze general browsing patterns to understand which tools and AI features are most valuable to our users. This aggregated usage data helps us improve site navigation and workflow efficiency without compromising your private workspace or project details.

  • Date and Time of Usage

    We record timestamps of your platform activity to populate your account Activity Logs. This allows you to track AI Agent executions, monitor system usage, and verify any login or operational events.

  • Performance and interaction data

    This encompasses AI response latency, system interaction metrics, and error logs. We process this technical telemetry strictly to monitor platform stability, maximize processing speed, and eliminate bugs for a seamless user experience.

2. How We Use Data

  • Operating services and processing requests
  • Improving performance and user experience
  • Providing technical support
  • Protection against fraud and misuse
  • Improving AI and automation tools
  • Managing accounts and payments

3. Data Protection

FANOMIK takes appropriate technical and organizational measures to protect data from unauthorized access, modification, disclosure, or loss.

4. Information Sharing

FANOMIK does not sell or rent users personal information to third parties.

Some information may only be shared in the following cases:

  • Compliance with laws and authorities
  • Operating technical services related to the platform
  • Protecting the legal rights of the platform
  • With the explicit consent of the user
All collected data is used only to operate and improve the service and is never sold or commercially exploited.

5. Cookies

The platform may use cookies to improve performance, save user preferences, and analyze usage.

6. External Services and Tools

Some services may rely on third-party providers such as payment gateways or AI services.

FANOMIK is not responsible for the privacy policies of external providers.

7. Data Retention

Data is retained only for the period necessary to operate services or comply with legal obligations.

8. User Rights

  • Request access to personal data
  • Correct inaccurate information
  • Request deletion of data when possible
  • Object to certain processing activities

9. Policy Changes

FANOMIK reserves the right to modify this policy at any time. Continued use of the platform means acceptance of updates.

Refund & Cancellation Policy – FANOMIK

Last Updated: 09-2026

This policy explains payment, cancellation, and refund rules for all digital services provided by FANOMIK.

1. Digital Services

All services provided by FANOMIK are considered custom digital and technical services including:

  • Artificial Intelligence Services
  • Automation Services
  • Programming & Development
  • Technical & Consulting Services
  • Digital Subscriptions

2. Payment Policy

The client must pay the full service amount before execution unless otherwise agreed.

All payments are final and non-refundable once execution has started or any part of the service has been delivered.

3. Cancellation & No Refunds

  • Clients are not entitled to refunds after service execution has started.
  • Digital services, subscriptions, and custom development fees are non-refundable.
  • Client cancellation does not create any financial obligation on FANOMIK to refund payments.
  • Any used time, work, or resources are fully payable.

4. Exceptional Cases

FANOMIK reserves the full right to approve or reject refund requests in exceptional cases only.

5. Usage Responsibility

The client bears full responsibility for using the services and any resulting content or outcomes.

FANOMIK is not responsible for:

  • Financial or commercial losses
  • Business interruptions
  • Loss of data or profits
  • Misuse of services

6. Abuse & Violations

The platform may suspend or terminate any account violating laws or misusing services without refunds.

7. Legal Agreement

By using FANOMIK services and completing payment, you legally agree to all Privacy Policy and Refund Policy terms without exception.